Refund policy


Refund Policy

At PRIVATE TOUCH, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following refund policy:

Returns

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

Return Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at